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Code of Ethics
Purpose
To provide a mechanism for considering ethical issues arising in the care
of patients. Ethical issues may be raised by staff members, patients,
or referral sources.
Policy
Ethical issues include, but are not limited to, medical/staff
conduct, patient confidentiality, involvement of patient in research,
a family’s right to participate in care decisions, refusal of treatment,
malpractice liability, etc.
A. Personnel Behaviors
1. All personnel will demonstrate respect for the
rights and dignity of all individuals
2. All personnel will comply with the laws and regulations governing the
practice of their specialty and the provision of services.
3. All personnel will maintain and promote competence and high standards
of quality care.
4. All personnel will provide accurate information to the consumer about
the clinic and about the services they provide.
5. All personnel will maintain relationships that do not exploit other
personnel or the persons served sexually, physically, emotionally, financially,
socially, or in any other manner.
6. All personnel will maintain the highest standards of patient confidentiality.
7. All personnel will present a professional and dignified image to the
patients.
8. All personnel will treat each patient with equal respect regardless
of race, color, religion, national origin, sex, marital status, activity
and participation limitations
9. All personnel will respect each employee’s professional position
and workplace.
B. Business and Marketing Practices
1. The clinic will comply with all applicable laws
and regulations.
2. The clinic will seek remuneration for services that are deserved and
responsible.
3. The clinic will accept the responsibility to protect personnel and
patients from unethical, incompetent, or illegal acts.
4. The clinic will conduct all communications in a professional manner
to the public served and to its employees.
5. The clinic will adhere to high standards of honesty, accuracy, and
fairness and will not mislead patients and cause them to request or continue
services that they do not reasonably need.
6. The clinic will use only honest, accurate, and fair statements in the
preparation of marketing materials.
7. The clinic will provide the appropriate number of staff with the appropriate
level of skill and supervision and in compliance with all state and federal
regulations:
• When non-licensed workers are used, the clinic will assume that
they have had appropriate training; the employee must meet minimal competency
standards, and work only under the direct and on-site supervision of licensed
staff.
Procedure
1. During the admission process, the patient will
receive information concerning the rights and responsibilities as a patient.
2. The patient will be directed to the Administrator for any ethical concerns.
3. An incident report will be completed immediately by the Administrator.
The Administrator and President will convene within 24 hours of the incident.
Additional members may be invited to attend, as necessary. The Administrator
and President will prepare a response to the appropriate party within
72 hours.
4. If an employee is the cause of an ethical concern, this must be reported
to the Administrator and/or President. Administration will meet with the
employee and any other involved party as deemed appropriate. The Administrator
and/or President will investigate the alleged violation, determine whether
the violation can be verified and determine a corrective plan of action.
Based on the seriousness of the violation, the corrective action plan
may result in suspension or termination.
5. The Administrator will implement the action plan and follow-up.
Responsibility
It is the responsibility of all personnel and Administration
to follow this procedure.
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